Reeling from algorithm glitch, Instacart institutes $3 minimum fee for drivers

The customer’s $10 tip, while appreciated by Arrigo, led to even more confusion–backing up claims from drivers and labor organizers that Instacart is lowering the money it pays out when customers tip more. Arrigo shared his story with labor advocacy organization Working Washington, which is already in the midst of a worker and customer campaign pushing Instacart to raise its direct payments to workers (irrespective of the customer tip amount). As contract workers, Instacart drivers aren’t covered by laws enforcing a minimum wage, which is $12 per hour in Washington State.

Source: www.fastcompany.com