A Team at Amazon Is Listening to Recordings Captured by Alexa

A team at Amazon that includes both full-time employees and contractors listens to people’s audio snippets recorded by devices with the company’s Alexa assistant installed, according to a Bloomberg report. Apple and Google, which make two other popular voice-enabled assistants, also employ humans who review audio commands spoken to their devices; both companies say that they anonymize the recordings and don’t associate them with customers’ accounts. Amazon’s Echo smart speakers and the dozens of other Alexa-enabled devices are designed to capture and process audio, but only when a “wake word” — such as “Alexa,” “Amazon,” “Computer,” or “Echo” — is uttered.

Source: www.buzzfeednews.com