SIM swap horror story: I’ve lost decades of data and Google won’t lift a finger
Thankfully, at the time I still had a Google Fi SIM in a Pixel 3 XL so I called T-Mobile and told them my physical SIM is still in my iPhone and I did NOT authorize any change to my account. Also: Wave of SIM swapping attacks hit US cryptocurrency users
I was able to get T-Mobile to assign my phone number and service back to my phone by giving them the SIM card ID number and then having them send a text to one of the other four phone numbers in my account where I then read back the verification code. If you have a Google account then I recommend you go into your settings and establish the following in case you need to reset your password on a stolen account:
Google Authenticator
Cell phone number for text code
8-digit backup code
Other phone number associated with your account
Email for recovery
Month and year when you started using GmailI had some of this information, but the hacker changed everything in the list above except for one email address that was still controlled by me.
Source: www.zdnet.com