‘The Age of Surveillance Capitalism’

Because as big data got really big, as broadband got really fast, as algorithms got really smart, as 5G got actually deployed, artificial intelligence got really intelligent. DeepMind, the artificial intelligence arm of Google’s parent, developed an A.I. program, AlphaGo, that has now defeated the world’s top human players of the ancient strategy game Go — which is much more complex than chess — by learning from human play. Today “virtual agents” — using conversational interfaces powered by artificial intelligence — can increasingly understand your intent when you call the bank, credit card company or insurance company for service, just by hearing your voice.

Source: www.nytimes.com