TurboTax Uses Dark Patterns to Trick You into Paying to File Your Taxes

This is a good time to remind you: Intuit, the maker of TurboTax, is one of the companies that has promised the IRS to offer free tax filing to lower-income Americans. Once we realized that what we really wanted was TurboTax Freedom, we simply entered that into Google:

The first link was from TurboTax and said “Free File Program” right in the text. We asked TurboTax spokesman Rick Heineman why the company doesn’t automatically direct eligible taxpayers to the Free File product.

Source: www.propublica.org