24/7 service: The realities of ‘owning’ a Japanese convenience store

24/7 service: The realities of ‘owning’ a Japanese convenience store

Traditionally, many franchise owners were self-employed store operators who switched their business to a convenience store, possessing the shares of the chain operator and the land where their stores are located. Seven-Eleven Japan “has forgotten the philosophy of coexistence and coprosperity with franchise stores and failed to listen to their voices,” he said, calling on the chain operator to either make up for the labor shortage or revise the stores’ business hours. In February, convenience stores’ around-the-clock service was brought into the spotlight again when a 7-Eleven franchise store in Higashiosaka, Osaka Prefecture, cut its operating hours without permission from the parent company, which the chain operator disapproved of.

Source: www.japantimes.co.jp

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