Amazon can’t yet completely delete Alexa voice transcriptions

Amid new complaints that parents can’t delete what their children say to Echo Dot Kids Edition, Amazon has admitted it doesn’t really give Alexa users the ability to truly delete what they say to Echo devices. “When a customer deletes a voice recording, we also delete the corresponding text transcript associated with their account from our main Alexa systems and many subsystems, and have work underway to delete it from remaining subsystems,” an Amazon spokesperson said in an email to CNET. Amazon is amassing these transcribed copies of voice recordings from the more than 100 million Alexa devices it’s sold so far, many of these being Amazon’s own Echo devices.

Source: www.zdnet.com