Twitter’s Plan to Get People to Stop Yelling at Each Other
Over several days this spring, BuzzFeed News met with Twitter’s leadership and watched as twttr’s team worked on its first big push: helping people better understand what’s being said in often chaotic conversations. Jason Henry for BuzzFeed News
Cody Elam, senior user researcher, at the Twitter office in San Francisco, May 8, 2019. A couple of weeks after Stone’s tweet, and after about 4,700 people had been using the new twttr prototype, Twitter senior user researcher Cody Elam was at work, late, looking at a massive spreadsheet.