Microsoft Tells FTC Repair Poses a Cyber Risk

“The unauthorized repair and replacement of device components can result in the disabling of key hardware security features or can impede the update of firmware that is important to device security or system integrity,” Microsoft wrote. Specifically, Microsoft suggests that unscrupulous independent repair technicians with access to its devices could disable the Trusted Platform Module or other security protections. “If the TPM or other hardware or software protections were compromised by a malicious or unqualified repair vendor, those security protections would be rendered ineffective and consumers’ data and control of the device would be at risk,” the company wrote.

Source: securepairs.org